A woman was assaulted after Travelodge staff in London provided her room key to her domestic abuser without proper checks, in what is described as the latest incident of the chain giving keys to men without verification.
A couple staying at a Travelodge in Dundee woke up to find a shirtless intruder in their room, leaving Kim Hutchison 'petrified' by the sight of a man in just shorts at the end of her bed.
A new Travelodge hotel, the Travelodge Osaka Shinsaibashi, is scheduled to open its doors in August 2026, expanding accommodation options in the Japanese city.
Travelodge CEO Jo Boydell is investigating additional reports of strangers accessing guest rooms and conducting a review, following a sexual assault incident where a man was given a key card to a woman's room and subsequent criticism for canceling a meeting with MPs.
Travelodge staff mistakenly provided a domestic abuser with a key to his victim's room, leading to further trauma for the individual. The incident has raised concerns about hotel security protocols for vulnerable guests.
A woman reported being attacked by bed bugs during her stay at a Travelodge, resulting in red bites that left her feeling self-conscious and embarrassed.
The victim of a sexual assault in a Travelodge, perpetrated by a man given the key card to her room, sent an email to the chief executive soon after the attack to report the incident.
Keir Starmer has written to Travelodge CEO Jo Boydell, expressing his 'very concerned' that she has not engaged directly with MPs regarding a sexual assault case where staff gave a man access to a victim’s room, following a cancelled meeting.
They were far from home but it refused to let them stay without specific ID to prove they were over 18
My disabled 22-year-old daughter and her 20-year-old sister were turned away late at night by Travelodge Cambridge Orchard Park because staff would not accept that they were over 18. Their rail and student cards showing their dates of birth were not accepted.
I called the hotel and offered to scan their passports but this was refused as well. The customer service helpline was similarly unhel...
A woman reported to the BBC that her attacker kicked her hotel room door off its hinges after reception staff at Travelodge provided him with a key to her room.
Travelodge has issued an apology after one of its hotels mistakenly gave a stranger a key to an occupied room, allowing them access while a couple was inside. The incident highlighted a significant lapse in hotel security.
A victim of a sexual assault at a Travelodge hotel, where the assailant was given a key card to her room, sent an email to the chief executive shortly after the incident.
Budget hotel chain Travelodge announced that its earnings have been impacted by higher minimum wage and rent inflation. The company also reiterated its apology to a guest who was sexually assaulted in 2022 after a man was given a key card to her room.
More than 20 MPs have demanded an urgent meeting with the CEO of Travelodge following the conviction of Kyran Smith for a 2022 sexual assault, raising concerns about the firm's security processes.