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Bengaluru man wins Rs 17,000 lawsuit against airline for damaged luggage

A Bengaluru man successfully sued Air India and was awarded Rs 17,000 after his checked luggage was damaged, despite the airline initially refusing to register his complaint.

8 Mar, 21:24 — 8 Mar, 21:24
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Times of IndiaMostly Factual32d ago

Airline offers Rs 1,000 for dented bag, Bengaluru man sues & wins Rs 17,000

A Bengaluru man successfully sued Air India after his checked luggage was damaged. Despite airline staff initially refusing to register his complaint, a consumer forum ruled the airline negligent. Air India was ordered to pay Rs 7,000 in damages and Rs 10,000 for litigation costs, highlighting the importance of reporting issues promptly.

By VINDHYA PABOLU

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