RBI guv asks banks to build human oversight, says blaming technology is 'unacceptable'

Reserve Bank governor Sanjay Malhotra stressed human accountability for AI decisions. Banks must ensure technology supports human judgment, not replaces it entirely. Meaningful human oversight is crucial from the AI design stage. Cyber security and model bias present significant risks for lenders. Banks must maintain an inventory of AI models and governance policies.

By TOI BUSINESS DESK