Gmarket, SSG, Lotte told to improve access for visually impaired users

Major online shopping platforms must provide screen reader compatibility for visually impaired users, South Korea’s Supreme Court said in a recent ruling. The top court last month partly ruled in favor of visually impaired plaintiffs who had filed a discrimination lawsuit against e-commerce operators Gmarket, SSG.com and Lotte Shopping. Lower courts had also found the lack of accessibility features discriminatory and ordered the platforms to install screen reader support, including detailed prod

By The Korea Herald