She tried to fire her real estate agent. It turned into a nightmare.

Getty Images; iStock; Tyler Le/BI Kirsten Ganas was ready to fire her real estate agent. It was late March, right in the thick of homebuying season in southwest Pennsylvania. Ganas and her partner, Austin McCarley, had recently learned they were expecting their second child, and they were thrilled at the prospect of upgrading from their two-bedroom rental. They were less enthused, however, about the services provided by their agent, Dan Waterhouse. He'd reached out to them in early January, ...