Opatra London distances itself from Hong Kong firm over deceptive sales allegations

UK-based beauty chain Opatra London has distanced itself from a Hong Kong distributor accused of using “deceptive sales practices”, even after the local branch said it offered to refund about a quarter of a HK$60,000 (US$7,650) shopping bill on skincare products. The company said on Monday night that it deeply regretted if any customers had a “distressing experience associated with our brand”, and revealed it had initiated an independent review of the local distributor. The move came after lo...

By Simpson Cheung