Telstra staff unaware of mass outage risk as critical software failure ‘rippled slowly across the network’

Telco outlines reasons for network failure that hit mobiles, trains and retailers ahead of appearance at Senate inquiry Follow our Australia news live blog for latest updates Get our breaking news email, free app or daily news podcast Telstra has blamed the lack of a software update for a key time-keeping system for outage that caused nationwide chaos last week, with its maintenance teams also unaware of a design change that affected how it would reset. Ahead of an appearance by its chief ...

By Josh Taylor Technology reporter