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BSNL Ordered to Pay Compensation for Unrestored Landline Service
India's consumer commission has ordered BSNL to pay Rs 15,000 to Rs 17,000 in compensation to a customer for failing to restore a dead landline despite years of complaints. The ruling highlights the telecom provider's negligence in service delivery.
30 Jun, 10:30 — 30 Jun, 11:26
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Moderate (27/100)2 sources— more sources would strengthen this score15/33
Spectrum spread— 2/5 buckets covered8/33
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indian-express
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Times of India
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Times of IndiaMostly Factual40d ago
BSNL failed to restore landline; consumer commission orders Rs 15,000 compensation
A consumer's fight against BSNL has been vindicated by the Madhya Pradesh State Consumer Disputes Redressal Commission. The commission upheld an order for BSNL to restore a landline connection and pay Rs 15,000 in compensation. BSNL failed to provide evidence for its claims of cable damage and inability to repair, leading the commission to dismiss their appeal as baseless.
By TOI LEGAL DESK
Read full article →indian-expressMostly Factual40d ago
Years of complaints fail to restore dead landline, BSNL ordered to pay Rs 17,000
By Vineet Upadhyay
Read full article →Coverage Timeline
First report: indian-express · 30 Jun, 10:30|Full coverage: 2 · 56m|Window: 56m
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