Culture before internal communication plan: Why Africa needs the ACCRA framework

Why do numerous organisational initiatives and projects often fail despite having a seemingly well-designed internal communication plan? I believe the key factor is culture, which is often undervalued in both research and practice. Across Africa, organisations are adopting digital transformation, restructuring, policy reform, and innovative work methods. Employee resistance is often a major obstacle to successful change. However, the issue is not always poor internal communication; rather, ...

By Caleb Ahinakwah