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AI Begins Eliminating Customer Service Jobs at Major Companies

Artificial intelligence has started to decimate call center jobs, with companies like Microsoft, Uber, and CBA already seeing customer service roles impacted by AI automation.

28 Jul, 09:30 — 28 Jul, 09:30
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bloombergHigh7d ago

AI Wipes Out Customer Service Jobs at Microsoft, Uber, CBA

AI’s decimation of call center jobs has begun.

By Brody Ford

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