Study Finds Half of Google Reviews for Canadian Hospitals Are Negative

A study revealed that approximately half of the Google reviews for Canadian hospitals are negative, though three-quarters of these reviews were deemed 'actionable' for improving care.

7 Aug, 10:30 — 7 Aug, 10:30

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national-postMostly Factual7d ago

‘It took 16 hours’: About half of Google reviews of Canadian hospitals are negative, study finds

However, three-quarters of the reviews were 'actionable,' meaning they could be used to meaningfully improve care on the ground

By Sharon Kirkey

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Study Finds Half of Google Reviews for Canadian Hospitals Are Negative

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‘It took 16 hours’: About half of Google reviews of Canadian hospitals are negative, study finds

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