Companies are buying AI tools. That doesn't mean they know what to do with them.

Oscar Wong/Getty Images New reports from BCG, Ramp, and Revelio Labs look at AI deployment at companies. The reports found that AI returns don't come from deployment — they come from strategy. The right way to deploy AI is through enacting organizational change, they found. Companies have spent the past two years racing to deploy chatbots, coding assistants, and AI agents to their workers. Two new reports, however, suggest that deploying AI tools is the easy part. The hard part is using the...