OmniBSIC tops Ghana’s banks in consumer service quality – GH-CSI Report

OmniBSIC Bank has emerged as Ghana’s top-performing bank in consumer service quality, according to the 2025 Ghana Customer Satisfaction Index (GH-CSI) report commissioned by the Chartered Institute of Marketing, Ghana (CIMG). The report ranked OmniBSIC Bank first among banks assessed, recording an overall consumer service quality score of 94.4 percent. It was followed by UBA […]

By Lawrence Segbefia