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Passengers Face Challenges with Ride-Hailing App Complaint Systems
Passengers are encountering significant difficulties with the complaint systems of ride-hailing apps, often dealing with AI chatbots and a lack of human support. Commuters report various issues, including driver misbehavior and privacy invasions, despite aggregators claiming a two-tier support system.
7 Jul, 04:10 — 7 Jul, 04:10
