SpiceJet Fined for 'Dark Patterns' on Booking Platform
SpiceJet has been fined Rs 1 lakh by a consumer protection body for allegedly using 'dark patterns' on its booking platform.
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Consumer panel fines SpiceJet for ‘deploying dark patterns on its booking platform’
By SAURABH SINHA
Read full article →SpiceJet Fined Rs 1 Lakh By Consumer Protection Body Over 'Dark Patterns'
The CCPA said the authority had found that such practices "impair consumer autonomy, undermine informed decision-making and are inconsistent with the principles of fair and transparent consumer engagement".
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