PwC's US CEO thought fewer emails were better. Then he heard from employees.

PwC senior partner and US CEO said the firm asked him to communicate his reasoning more. Tasos Katopodis/Getty Images for Semafor PwC US CEO Paul Griggs said he tried not to over-communicate in the past. He said he received feedback from staff who asked him to share more about his decision-making. Griggs said he continues to work on communicating frequently and via different styles and mediums. After roughly three decades at PwC, senior partner and US CEO Paul Griggs said he still isn't abo...