Goodbye, middle managers. Hello, 'player-coaches' and 'org leads.'

Block CEO Jack Dorsey, left, and Meta CEO Mark Zuckerberg Getty Images Meta is rebranding some managers as "org leads." Block is calling them "player-coaches," as both companies lean into AI. Top-down control can hinder innovation, former Netflix chief talent officer Patty McCord told Business Insider. Eliminating hierarchies hasn't always paid off, as online retailer Zappos learned in the 2010s. Large companies have spent years culling middle managers. Now, two marquee employers are redefi...