Mumbai Man Receives Beard Oil Instead of iPhone, Awarded Compensation

A Mumbai man who ordered an iPhone worth Rs 1.11 lakh online received beard oil instead and has been awarded Rs 2.14 lakh in compensation from Flipkart and the seller. The consumer court ruled in his favor after the delivery mix-up.

24 Jul, 04:36 — 24 Jul, 07:57

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Why this matters

This incident highlights the risks of online shopping, particularly with high-value items, and underscores the role of consumer protection bodies in addressing fraudulent or erroneous deliveries. It serves as a reminder for both consumers and e-commerce platforms regarding accountability and dispute resolution.

Key entitiesFlipkart Mumbai Consumer Commission

The Story

What 3 sources agree on, dispute, and miss

What sources agree on

A Mumbai man ordered an iPhone online but received beard oil instead.
A consumer commission ruled in favor of the man.
Flipkart and the seller were ordered to pay compensation.

Key claims1 agreed · 1 disputed · 1 unverified

The ordered iPhone was an iPhone 14 Pro.

unverified·Times of India

✓

The ordered iPhone was worth Rs 1.11 lakh.

agreed·indian-expressndtv

✗

The consumer commission ordered Flipkart and a seller to refund Rs 2.14 lakh.

disputed·Times of India

Disputed byindian-expressndtv

indian-express reports Rs 1.11 lakh, and ndtv reports over Rs 1.8 lakh.

Where they diverge

Exact compensation amount awarded

Times of India

Rs 2.14 lakh, covering phone price and mental agony

indian-expressndtv

Rs 1.11 lakh (indian-express) or over Rs 1.8 lakh (ndtv) as a refund for the phone

The Story

Analyzing sources…

Source Diversity

Moderate (37/100)

3 sources25/33

Spectrum spread— 2/5 buckets covered8/33

Far L

Left2

Left (2)

indian-expressndtv

Center

Right1

Right (1)

Times of India

Far R

Geographic diversity— 1 region4/34

India3

ℹAll sources from India region

Sources

Showing 3 of 3 sources

Times of IndiaMostly Factual1d ago

Ordered iPhone 14 Pro, got beard oil instead: Mumbai man wins Rs 2.14 lakh from Flipkart, seller

A consumer commission ordered Flipkart and a seller to refund Rs 2.14 lakh. The Powai resident received beard growth oil instead of an iPhone 14 Pro. This compensation covers the phone's price and mental agony. Flipkart faced ex parte proceedings for failing to resolve the issue. Apple India was dismissed from the case as the dispute was about delivery.

By REBECCA SAMERVEL

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indian-expressMostly Factual1d ago