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FirstCry Ordered to Pay Compensation for Calling User a Fraud

An Indian consumer commission has ordered online retailer FirstCry to pay Rs 50,000 in compensation and refund Rs 2,130 with interest, after the company cancelled an order without reason, withheld payment, and falsely labeled a customer as a fraud user.

3 Jun, 13:02 — 3 Jun, 13:02
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Times of IndiaMostly Factual22h ago

FirstCry called user a fraud; court orders Rs 50,000 compensation

A consumer commission ordered FirstCry to pay Rs 50,000 compensation and refund Rs 2,130 with interest. The online retailer cancelled an order without reason, withheld payment, and labelled the customer a fraud user. The commission found FirstCry's defence contradictory and its actions a deficiency in service and unfair trade practice.

By TOI LEGAL DESK

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