WestJet accused of tricky manoeuvre to deny dozens of passengers compensation after flight cancellations

Go Public has learned of more than 30 passengers who were denied compensation after WestJet cancelled flights and blamed safety-related maintenance. Flight data suggests the airline swapped in aircraft requiring maintenance shortly before those cancellations — a practice the regulator called out four years ago.

The trick airlines could be using to deny you compensation for cancelled flights

Dozens of passengers have been denied compensation after their WestJet aircraft was swapped and then their flight was canceled, according to a report

By Isabel Keane