Air Canada CEO Under Fire for Botched Apology and Lack of French

Air Canada's CEO faces ongoing criticism after a poorly handled expression of condolence and a subsequent fumbled apology, with experts highlighting a perceived lack of respect over his French language proficiency.

27 Mar, 21:34 — 27 Mar, 21:34

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cbcHigh157d ago

Air Canada CEO's lack of respect outweighs his lack of French, crisis management expert says

The CEO of Canada’s largest airline remains under fire from multiple fronts this week following a botched expression of condolence and a subsequent fumbled apology.

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Air Canada CEO Under Fire for Botched Apology and Lack of French

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Air Canada CEO's lack of respect outweighs his lack of French, crisis management expert says

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