NAICOM charges insurers to adopt customer-centric business model

By Rosemary Iwunze The National Insurance Commission, NAICOM, has called on insurers to  transition from a product-centric approach to a customer-centric model. Commissioner for Insurance, Mr. Olusegun Ayo Omosehin, who stated this at the opening ceremony of the Insurance Week 2026, explained that customer-centric model entails actively involving clients in the product development process seeking their […] The post NAICOM charges insurers to adopt customer-centric business model appeared firs...

By Urowayino Jeremiah