Cognizant CEO calls AI tokens metric wrong; says it shouldn't be equated to productivity

Cognizant CEO Ravi Kumar S. criticizes 'AI tokens' as a misleading productivity metric, advocating for outcome-based evaluation. He dismisses fears of widespread job extinction due to AI, predicting job growth and a reshaping of organizational structures with leaner middle management. Kumar emphasizes strategic AI deployment over token consumption as a measure of success.

By TOI TECH DESK