Car hire firm told me I was a ‘no-show’ so I lost £185

I was delayed, but I had prepaid through Holiday Autos and had provided my flight number as requested I booked a car hire at Heathrow through Holiday Autos on a visit to the UK and provided my flight number as requested. My flight was severely delayed, and when I reached the car hire desk, I was told I’d been marked down as a “no-show” and that my car had been rehired. Continue reading...

By Anna Tims