BNY CEO Discusses AI's Role and 'Digital Employees' in Banking

BNY's CEO on the firm's newest crop of managers overseeing its 140 'digital employees'

Robin Vince is the CEO of BNY. Courtesy of BNY BNY's CEO, Robin Vince, is all in on AI's role in steering the bank's future. Now, some managers oversee the bank's 140 digital employees, a form of agentic AI. We spoke to Vince and a BNY managing director about the program. Despite its 240-year pedigree, BNY isn't showing its age. Under CEO Robin Vince, who took the reins in 2022, the firm — founded by Alexander Hamilton — is aggressively embracing AI. Recently, it has begun entrusting some m...