British Gas Customer Receives £571 Bill for Unoccupied Flat

A British Gas customer was sent a £571 bill for an address they have never owned or lived in, and is now being threatened with debt collectors after the company declined to open a complaint.

14 Apr, 06:00 — 14 Apr, 06:00

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The GuardianMostly Factual139d ago

British Gas sent me a £571 bill for a flat I’ve never owned or lived in

Now I’m being threatened with debt collectors because I don’t have a tenancy agreement or a mortgage British Gas opened an account in my name for an address that I have never occupied, and sent me a £571 bill. It declined to open a complaint because I “refused” to provide a tenancy agreement or mortgage statement which, since I’ve long since paid off my mortgage, I don’t have. It is now threatening me with a debt collection agency. IW, Northampton Continue reading...

By Anna Tims

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British Gas Customer Receives £571 Bill for Unoccupied Flat

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British Gas sent me a £571 bill for a flat I’ve never owned or lived in

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