Businesses Urged to Measure AI Adoption by Outcomes, Not Usage

A new perspective suggests that businesses should focus on measuring AI adoption by its impact on business outcomes rather than mere usage, to ensure genuine value and prevent systems from being gamed.

21 Aug, 12:15 — 21 Aug, 12:15

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forbes10d ago

Measure AI Adoption By Outcomes, Not Usage

The real advantage for businesses is building measurement systems that tie AI to business outcomes, without incentivizing people to game the system.

By Victor Riparbelli, Forbes Councils Member

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Businesses Urged to Measure AI Adoption by Outcomes, Not Usage

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Measure AI Adoption By Outcomes, Not Usage

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