'You removed my company accounts without warning': Tech startup CEO to Anthropic

Fintech firm Belo's entire Claude AI account, with over 60 users, was unexpectedly shut down by Anthropic for alleged policy violations. CTO Pato Molina expressed frustration over the lack of explanation and a difficult appeal process. Following a viral outcry on X, Anthropic restored access, deeming it a false positive.

By TOI TECH DESK