I'm the COO of Chipotle. I visit a dozen locations every week and sample food all day long.

Jason Kidd, COO of Chipotle, in front of one of the chain's locations in Newport Beach, California. Marissa Leshnov for BI This as-told-to essay is based on a conversation with Jason Kidd, the chief operating officer at Chipotle, based in Newport Beach, California. It's been edited for length and clarity. I'm the COO at Chipotle — and this is my dream job. I love the ability to influence and interact with so many people. I spent about 20 years in retail before I got into the restaurant busin...