Deutsche Bahn invests €50 million in AI-supported customer communication

Deutsche Bahn plans to invest an additional 50 million euros to improve its customer communication, utilizing AI to make its often-unpunctual long-distance services more reliable from a customer perspective.

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fazGerman52d ago

KI-Gestützt: Deutsche Bahn investiert 50 Millionen zusätzlich in bessere Kommunikation

Die Deutsche Bahn will ihre Kundenkommunikation verbessern. Die Bahnchefin Evelyn Palla will den notorisch unpünktlichen Fernverkehr aus Kundensicht verlässlicher machen.

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Deutsche Bahn invests €50 million in AI-supported customer communication

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KI-Gestützt: Deutsche Bahn investiert 50 Millionen zusätzlich in bessere Kommunikation

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