EasyJet Holidays’ ‘spa’ resort was lacking an on-site spa or gym

We booked the £1,070-a-week retreat because of the facilities, but when we got there they were a round-trip away Last month’s tale of a winter break spoiled because easyJet Holidays had neglected to state that the hotel’s heated pool and spa incurred hefty charges was discordant music to another reader’s ears. He writes: We returned last month from an easyJet Holidays break at a “wellness retreat” with prominently advertised spa facilities, which turned out not to have any spa facilities what...

By Anna Tims