Flight snag leaves father-son with costly US trip, court awards Rs 1.6 lakh

A consumer commission ordered IndiGo and Turkish Airlines to pay over Rs 1.6 lakh. The airlines disrupted a codeshare flight, leaving passengers stranded in Delhi. This disruption caused financial loss and mental agony for the affected passengers. The father and son had to purchase expensive last-minute tickets to the United States. The commission found the airlines deficient in service for the sudden flight cancellation.

By TOI LEGAL DESK