Hongkong Post should focus on public service, not profit

Two years after the Audit Commission called out Hongkong Post for its lack of profitability and other failings, the postmaster finally moved to fix a structural expense: staff costs. But the audit report probably wasn’t the main catalyst for change. Rather, it was the fact the government had to ask the Legislative Council for a HK$4.6 billion (US$510 million) bailout to keep Hongkong Post operating for the next three years that forced the postmaster to act. The crisis facing the city’s postal...

By Alice Wu