Indian Consumer Commission Orders Refund for Holiday Membership Dispute

Holiday plan promised 4-5 star stays, offered cheaper hotels; ordered Rs 95,000 refund

A consumer commission ordered Park Club International to refund Rs 95,000. The customer paid Rs 1.10 lakh for a five-year holiday membership. He was offered lower-category hotels and asked for extra charges. The commission also awarded Rs 15,000 for compensation and expenses. The company failed to provide promised services as per the agreement.

By SAURABH THAKUR