M&S Chairman Links Shoplifting Rise to Self-Service Checkouts

The chairman of Marks & Spencer has attributed a recent rise in shoplifting to the prevalence of self-service checkouts. He warned that these systems are fueling theft even among "good, honest people."

24 Apr, 08:46 — 24 Apr, 08:46

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The IndependentMostly Factual134d ago

M&S chairman blames self-service checkouts for rise in shoplifting

Archie Norman said self-service checkouts had broken the ‘human link’ between retailers and shoppers.

By Holly Williams

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M&S Chairman Links Shoplifting Rise to Self-Service Checkouts

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M&S chairman blames self-service checkouts for rise in shoplifting

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