Charged Rs 30 for carry bags, Red Tape told to pay Rs 26,000 compensation

A Gurugram consumer commission found Red Tape guilty of unfair trade practices. The company charged a customer thirty rupees for three shopping bags. This action was deemed a deficiency in service by the commission. Red Tape was ordered to refund the amount and pay compensation. The company must also pay fifteen thousand rupees for mental harassment.

By TOI LEGAL DESK