Shopify COO Advocates for 'X-Shaped' Employees in the AI Era

Shopify's COO says her ideal employee is an 'X-shaped' person

Shopify's COO says she is looking for X-shaped employees. Bloomberg/Getty Images Shopify COO Jess Hertz says that her ideal employee in the AI era is "X-shaped." She said these employees have "multiple spikes of expertise" rather than depth in only one area. Shopify has previously said that using AI is mandatory and will be used to measure performance. Shopify's chief operating officer has one word to describe employees that will thrive in the AI era: "X-shaped." On an episode of the "Rapid...