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SimplyGo Resolves Pre-Peak Discount Glitch Affecting 210,000 Daily Journeys
SimplyGo has successfully fixed a two-day glitch that prevented pre-peak discounts from being applied, impacting approximately 210,000 journeys daily on August 20 and 21. The issue has now been resolved, restoring the intended fare discounts for commuters.
22 Aug, 03:13 — 22 Aug, 05:45
The Story
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Low (19/100)2 sources— more sources would strengthen this score15/33
Spectrum spread— 1/5 buckets covered0/33
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straits-timeschannel-news-asia
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Geographic diversity— 1 region4/34
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straits-timesMostly Factual2d ago
SimplyGo fixes two-day pre-peak discount glitch that affected 210,000 journeys a day - The Straits Times
SimplyGo fixes two-day pre-peak discount glitch that affected 210,000 journeys a day The Straits Times
Read full article →channel-news-asiaMostly Factual3d ago
Pre-peak discount issue that affected 210,000 journeys a day on Aug 20 and 21 fixed: SimplyGo
The discount was not activated for SimplyGo EZ-Link and bank card transactions on both days because of a configuration error, the company said.
Read full article →Coverage Timeline
First report: channel-news-asia · 22 Aug, 03:13|Full coverage: 2 · 3h|Window: 3h
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