The Unexpected Challenge of Providing Tech Support for Aging Parents

I knew caring for my 88-year-old mom would be hard. I didn't expect to spend so much time on tech support.

The author said handling passwords and other tech support for her aging mother has become a time-consuming responsibility. Courtesy of Carissa Tozzi. My mom was fiercely independent into her 80s, but recently moved into an assisted living facility. I didn't anticipate how helping her manage her digital life would be such a big part of her care. Two-factor authentication has left my mom unable to manage her accounts on her own. I really didn't know what caring for an aging parent would be l...