The Central Consumer Protection Authority (CCPA) has imposed fines of Rs 20 lakh on nine digital platforms, such as Zepto, BookMyShow, and IndiGo, for employing 'dark patterns' in their app and website designs that manipulate users.

A report by BookMyShow-EY Parthenon reveals that India's organized live entertainment market, encompassing concerts and 'bhajan clubbing,' has surged to over Rs 13,000 crore.

India's consumer affairs department has penalized nine digital platforms, including Zepto and BookMyShow, for engaging in unfair trade practices. These practices include adding handling charges and 'basket sneaking' as part of efforts to strengthen consumer safeguards.

The Competition Commission has cleared BookMyShow of charges related to the abuse of market dominance, concluding an investigation into the company's business practices.

An Indian court ordered BookMyShow to pay Rs 12,000 in compensation after a movie show was cancelled without prior notice on New Year's Day, causing inconvenience to a customer.