Rathwood has topped the list for consumer complaints made to the consumer watchdog, receiving more grievances than even Ryanair. This revelation highlights significant issues with customer satisfaction for the company.

Singapore's consumer watchdog has issued a warning about the prevalence of phishing e-mail scams, urging the public to remain vigilant against fraudulent activities.

The consumer watchdog has launched an investigation into Trainline, Virgin Atlantic, and RED Driving School to determine if they are failing to display full prices upfront to customers, a practice known as 'drip pricing'.

A supervisor at the US consumer watchdog reportedly warned staff of 'unpleasant' fallout if they were too aggressive in their enforcement actions against firms.

The Polish Office of Competition and Consumer Protection (UOKiK) has launched proceedings against Columbus Energy, citing concerns over consumer contracts, including delays in refunding money after contract withdrawal.

Poland's Office of Competition and Consumer Protection (UOKiK) has filed charges against Autocentrum AAA Auto, alleging the company conditioned car sales on credit with the mandatory purchase of additional services, leading to higher loan amounts.

The Polish Office of Competition and Consumer Protection (UOKiK) investigated sunglasses and found irregularities in 10 out of 15 models. Some of the faulty sunglasses were found to hinder the recognition of red traffic lights, posing a potential safety issue for drivers.

Hong Kong's consumer watchdog tested 17 models of reading glasses and found that more than half failed to label pupillary distance, a crucial measurement for clear vision and preventing eye strain.

Australia’s consumer watchdog is alleging that Amazon relied on unfair contract terms to introduce advertising to more than 850,000 local streaming customers.

The President of Poland's Office of Competition and Consumer Protection (UOKiK) has filed charges against the operator of Receptomat.pl, l4.pl, and the Receptomat app. The operator is accused of misleading consumers regarding online medical consultations, with patients reporting lack of doctor contact and unreturned fees.

The National Consumer Affairs Center of Japan has issued a warning, urging the public to be vigilant against suspicious offers for air conditioner repairs that appear too good to be true.

A US appeals court has issued a ruling preventing the Trump administration from implementing new plans to reduce staff at a consumer watchdog agency.

Hong Kong's consumer watchdog has called on hotels and online booking platforms to clearly state their refund and booking change policies following a high volume of complaints.

A consumer watchdog agency announced it will investigate the pharmacy sector to understand areas such as price transparency and consumer switching. The aim is to ensure consumers are getting the best value from their pharmacies.

A Thai consumer watchdog has initiated civil lawsuits against Meta Platforms, Line Corporation, Apple, and local banks, accusing them of facilitating scams that defrauded Thai consumers of over 230 million baht.

A consumer watchdog has issued a warning to parents about the dangers of 'baby sleep pillows,' citing risks of suffocation or overheating. The agency has ordered the removal of over 1,000 such products from online listings.

A French consumer watchdog has imposed a €22.5 million fine on the online retailer Shein for violations related to consumer rights.

The Cyprus Consumers Association reported continued price fluctuations and increases across 165 products in 34 categories in the second half of May, prompting calls for answers from the watchdog.

Poland's Office of Competition and Consumer Protection (UOKiK) has accused the online stores of H&M and Peek&Cloppenburg of failing to comply with legal requirements.

New questions have emerged concerning the outstanding $410,000 fine owed by Belle Gibson, despite assurances from Premier Jacinta Allan that the consumer watchdog is actively pursuing the payment.

The Polish Office of Competition and Consumer Protection (UOKIK) has stopped the sale of certain jewelry, leather goods, and textiles after finding dangerous levels of chemicals, including cadmium and lead, in 7% of inspected batches.

Poland's Office of Competition and Consumer Protection (UOKiK) has initiated proceedings against Black Red White, Żabka Polska (Żabka Nano stores), and Peek & Cloppenburg concerning their methods of informing customers about the lowest prices.

A consumer watchdog group has filed a lawsuit against Meta, alleging that the company profited from advertisements promoting various scams on its platforms. The suit claims Meta failed to adequately protect users from fraudulent schemes.

Australia's consumer watchdog, the ACCC, is back in court, taking on supermarket giant Woolworths over allegedly fake discounts on products like vinegar, Tim Tams, and baby rice.

The Competition and Consumer Protection Commission (CCPC) has issued fixed payment notices to outlets of SuperValu, Mr Price, and Applegreen. These notices follow inspections into the pricing practices of the retailers.

Singapore's consumer watchdog has issued a warning to water filter company AOX for making false claims about its products, urging consumers to exercise caution.

Labor has previously asked the Australian Competition and Consumer Commission to monitor prices after war erupted to ensure motorists weren't taken for "mugs".

The government has assured Australians that there is no fuel supply shortage, as the New South Wales government convenes a fuel security roundtable.

Hong Kong’s consumer watchdog has received more than 160 complaints after Taiwanese rock band Mayday cancelled one of its coming concerts at Kai Tak Sports Park and rescheduled it for later in the…

Dubai's consumer watchdog has launched an investigation into recent sharp increases in the prices of fruits and vegetables.

Supermarket defends pricing practices after ACCC labels discounts ‘utterly misleading’ in federal court case Coles has defended its promotional prices in a high-profile court case brought by the consumer watchdog, arguing that shoppers would understand the supermarket’s well-known “Down Down” promotion to be “fair dinkum”. The federal court battle between the Australian Competition and Consumer Commission (ACCC) and Coles began this week, testing allegations the supermarket breached the law by offering “illusory” discounts on many everyday products. Continue reading...

Ireland's consumer watchdog, the CCPC, has secured the return of €250,000 in unspent credit for JD Sports customers, following a high volume of helpline contacts in the first half of the year.

The President of the Office of Competition and Consumer Protection (UOKiK) in Poland has launched proceedings against Furgonetka regarding nine provisions in its terms and conditions, specifically concerning the unilateral imposition of additional shipping fees.

Ireland's consumer law watchdog has issued enforcement actions against two traders operating in Waterford for alleged breaches of consumer protection regulations.

The Polish Office of Competition and Consumer Protection (UOKiK) has clarified whether in-ear headphones are considered hygienic products, which some sellers claim exempts them from the right to withdraw from distance contracts.

Estonia's Consumer Protection and Technical Regulatory Authority (TTJA) has blacklisted airBaltic's Estonian unit for failing to comply with a Consumer Dispute Commission decision.

Latvia's Consumer Rights Protection Centre (PTAC) has imposed a €285,000 fine on the non-bank lender AS 'DelfinGroup' for unspecified reasons.

Latvia's Consumer Rights Protection Centre (PTAC) has identified several deficiencies in how reduced VAT rates are being applied to four food product groups (eggs, milk, fresh poultry, and bread) following their introduction.

Ireland's consumer watchdog, the CCPC, has expressed its desire to relinquish a key function by handing over the oversight of credit intermediaries to the Central Bank, citing a need for 'greater coherence'.

A consumer watchdog has issued a warning that teeth whitening products sold online may contain dangerously high levels of bleach, which can cause chemical burns.

A consumer watchdog is set to inform an Oireachtas committee that 'buy now, pay later' installment plans are often used by financially vulnerable individuals and should not be promoted as a financial management tool.

Australia's consumer watchdog has launched federal court action against the Grill'd burger chain, alleging greenwashing in its 'Tree Day Tuesday' campaign.

Hong Kong's consumer watchdog is tackling a 760 per cent increase in complaints against claw machine operators, driven by issues like misleading displays, rigged settings, and poor-quality prizes.

A consumer watchdog has completed a new survey indicating that 82 percent of people feel their food budgets are under strain, warning that supermarket loyalty programs may not be as advantageous as they appear.

Customers of Rathwood who did not receive their ordered products are being advised they will only get a 'nominal sum' back, prompting a consumer watchdog to urge immediate action for refunds.

New York City's new commissioner of consumer and worker protection, appointed by Mayor Zohran Mamdani, is launching an aggressive campaign to combat junk fees and deceptive corporate practices.

France's consumer fraud watchdog (DGCCRF) found that 40% of the more than 1,600 car repair shops, service centers, and dealerships inspected had irregularities, primarily concerning incomplete price information or misleading commercial practices.

A control conducted by Poland's Office of Competition and Consumer Protection on 250 toy models revealed that over 16 percent exceeded permissible levels of phthalates and boron migration, with a quarter also improperly labeled.

The Competition and Consumer Protection Commission (CCPC) in Ireland identified potential breaches of consumer law during 80 unannounced inspections of businesses across six counties.

The President of the Office of Competition and Consumer Protection (UOKiK) has fined Mobile Marketing Center over 2.2 million PLN for misleading customers with non-existent language course subsidies.

Hong Kong's consumer watchdog, the Consumer Council, reported that the cooling efficiency of top-rated air conditioners can vary by up to 33% after testing 13 models.

The President of the Office of Competition and Consumer Protection (UOKiK) has fined travel agent Travelplanet.pl 650,000 Polish zlotys for misleading customers by providing outdated or incomplete tour prices. The agency concluded that the company engaged in unfair practices.

Australia's Competition and Consumer Commission (ACCC) has told a federal court in Sydney that supermarket giant Woolworths engaged in 'marketing magic' to mislead customers, as their trial began.

O’Brien has sought for the CCPC to consider “enhanced mechanisms” to track retail fuel prices during a crisis.

Ireland's consumer watchdog, the CCPC, has concluded that the high costs of home-heating oil and road fuel are attributable to wholesale prices rather than profiteering by retailers, finding no evidence of price gouging.

The Latvian Consumer Rights Protection Centre (PTAC) reported that 60% of prices checked were non-compliant, leading to four decisions and fines totaling €1,000.

The department store group Brown Thomas and Arnotts has been spared recorded convictions for breaching pricing laws during Black Friday sales, following prosecution by the Competition and Consumer watchdog.

A US judge has issued an order requiring the Trump administration to maintain funding for a consumer watchdog agency, impacting its operational continuity.

Hong Kong’s consumer watchdog has received dozens of complaints after Taiwanese rock band Mayday cancelled one of its coming concerts at Kai Tak Sports Park and replaced it with a new date later in…

US appeals judges are pressing the Trump administration for answers regarding the shutdown of the consumer watchdog agency.

Perfumes from Italian fashion brand Gucci and two other luxury products have been found to contain 10 types of fragrance allergens that could worsen skin conditions for eczema patients, Hong Kong’s consumer watchdog has said. The Consumer Council said on Monday that it tested 40 perfume products, including Gucci’s “The Alchemist’s Garden Tears from the Moon Eau de Parfum”, priced at HK$2,850 (US$365) per 100ml bottle – the most expensive option examined. Two other brands that contained 10 types...

Singapore's consumer watchdog has issued a warning to the public about the prevalence of phishing email scams, urging vigilance against fraudulent attempts to obtain personal information.

The UK's consumer watchdog has launched an investigation into 'drip pricing,' a practice that could add thousands to holiday costs, targeting companies such as Trainline, RED Driving School, and Virgin Holidays.

The UK's consumer watchdog is proposing new land restrictions specifically targeting discount supermarkets Aldi and Lidl, which could impact their expansion plans.

Gardaí, insurance companies, and consumer watchdogs have issued a public warning about the risks associated with purchasing car insurance through social media, often involving 'ghost brokers'.

India's Central Consumer Protection Authority has fined Chaayos 50,000 rupees for automatically adding service charges to customer bills, ruling that restaurants cannot compel customers to pay voluntary tips and ordering refunds.

A consumer watchdog has issued a warning about potential fire risks associated with air fryers, following a survey that revealed less than half of users adhere to cleaning guidelines. An investigation into these appliances was launched earlier this year.

Poland's Office of Competition and Consumer Protection (UOKiK) has accused two universities, WSKZ from Wrocław and the former Collegium Humanum, of violating collective consumer interests, potentially facing fines up to 10% of their turnover.

A consumer watchdog has found dozens of unsafe baby products, including 'potentially lethal' pillows, sleeping bags, and feeding items, still being sold on online marketplaces in the UK. This discovery highlights ongoing concerns about product safety on these platforms.

The Polish Office of Competition and Consumer Protection (UOKiK) has issued a warning regarding deferred payment options, as "buy now, pay later" transactions have seen a significant increase in popularity in Poland. The agency notes a 41.5 percent rise in such transactions in the first four months of the year.

Australia's consumer watchdog has initiated legal action against Amazon, alleging misleading practices regarding advertisements on its Prime Video streaming service.

Poland's Office of Competition and Consumer Protection (UOKiK) has fined the electronics retailer Neonet over 3 million PLN for misleading customers on the Allegro platform regarding product availability and shipping times, and for failing to inform them about unavailable purchased goods.

A US appeals court has issued a ruling that prevents the Trump administration from implementing new plans aimed at significantly reducing the staff of the consumer watchdog agency.

Hong Kong's consumer watchdog has called for greater transparency from claw machine operators following a significant increase in complaints over the past two years.

Poland's Office of Competition and Consumer Protection (UOKiK) conducted inspections revealing numerous defects in children's bicycles and scooters. Issues included sharp edges and instability, posing safety risks to users.

The President of Poland's Office of Competition and Consumer Protection (UOKiK) has demanded that major banks modify their procedures related to inheritance claims after clients' deaths, addressing issues faced by heirs.

A consumer watchdog has issued a warning to parents regarding pillows marketed as baby sleep accessories, stating they pose a risk of death. The CCPC advises against their use due to safety concerns.

Thailand's consumer protection agency plans to file a civil lawsuit against Volvo Cars' Thai unit. This action comes as Volvo's broader business transformation takes unexpected turns.

Poland's Office of Competition and Consumer Protection (UOKiK) has launched an investigation into the Nocowanie.pl service to verify if published reviews genuinely come from users who utilized the offers, citing a risk of manipulation.

The US consumer watchdog has issued a nationwide recall for all its staff to report to the Washington headquarters. The reason for this unusual directive was not immediately specified.

Despite ongoing price wars, a consumer watchdog warns that grocery giants are exploiting the situation to capture customers before an anticipated 'wave of price increases' hits.

A consumer watchdog has uncovered 'shocking' levels of issues with holiday car hire services, advising drivers to meticulously document the vehicle's condition with photos and videos before rental.

Poland's Office of Competition and Consumer Protection (UOKIK) has initiated proceedings against Black Red White, Żabka Nano, and Peek & Cloppenburg for not informing consumers about the lowest price offered 30 days prior to a discount.

Romania's National Authority for Consumer Protection (ANPC) issued fines exceeding 4.17 million lei to fish traders nationwide after discovering altered merchandise and unsanitary conditions during inspections.

The consumer watchdog is alleging the supermarket giant used "illusory discounts" to sell Tim Tams and 11 other popular items.

Morocco's consumer protection observatory is advocating for authorities to prohibit the sale of energy drinks to individuals under 18. This call comes amidst increasing consumption among adolescents and growing concerns over associated health risks.

Water filter company AOX was criticized for falsely claiming that the Competition and Consumer Commission of Singapore (CCCS) had verified its product-related findings, misusing the consumer watchdog's logo.

Poland's Office of Competition and Consumer Protection (UOKiK) has fined universities a total of nearly 3 million zlotys for illegally raising tuition fees during studies, giving students a chance to recover their money.

Singapore's consumer association (CASE) has called on local petrol companies to quickly lower pump prices in response to falling global oil prices.

A US judge has issued an order requiring the Trump administration to maintain funding for a consumer watchdog agency, preventing a halt to its operations.

Alpha Bank Cyprus was fined €160,000 by the consumer protection service over abusive terms in mortgage loan agreements, in the latest enforcement action arising from a broader investigation into…

Australia's consumer watchdog has raised concerns over the increasing use of per-item pricing at supermarkets, emphasizing the need for clear and truthful price claims.

Some shopping centres in Hong Kong display unclear parking discount terms that often lead to disputes, the consumer watchdog has said, citing a case where a driver was billed HK$1,210 (US$155) for a full day, more than seven times the advertised rate. The Consumer Council said on Monday that complaints about car-park services had remained persistently high in recent years, with 120 cases recorded in 2025, reversing a dip to 96 in 2024 and broadly matching 118 in 2023. In one complaint, a driver...